Terms & Conditions
Terms and Conditions
This website is owned and operated by Mystery Football Jerseys (MFJ). These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors boxed mystery football shirts from any league, anywhere in the world. The shirts range from this season to a few seasons back - it is a complete lottery what you may get (including value of shirt). By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these terms.
In order to use our website and receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method.
At present, international customers are charged shipping at checkout. This does NOT include custom charges which may be payable upon your order entering your country before it is delivered. We are working to include this on the website so customers pay at the point of ordering.
We are now obliged to charge VAT on all UK orders.
1) Customer confirms address and contact details are correct before purchasing product.
2) It’s the customer responsibility to track product and alert mystery football jerseys of any issues.
3) Customers may have to pay a custom or duty tax on product before receiving, pending country shipment. Failure to pay will result in product being sent back. Customer won’t be refunded for shipment, but will be offered a part refund. We can offer a send back however customers will need to pay for additional postage.
4) If product is sent back, refunds or re send out will not be completed until product is returned. Return time frame is unknown. Customer will be contacted once received.
5) Customers must report any issues with the product within 30 days of being shipped. Or potentially won’t receive a refund due to being outside the investigation window for courier services.
For any undamaged product, simply return it with its included accessories and packaging along with a note detailing your name and order number within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Further details are listed in our returns policy. If you receive a shirt of a team which goes against your religious or political views and they have not been listed in teams you wish to avoid, you will be responsible for paying the return costs.
We, at MFJ, will do our utmost to ensure the correct size is sent as ordered. Please note, this may not always be correct due to different brands and personal preference. We will aim to work with our customers to ensure a suitable size is received.
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
The service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Mystery Football Jerseys and the shirt brands. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Damaged shirt from Washing
Please note we are not responsible for any damage caused by washing your shirt in the washing machine. We recommend all shirts are submerge in soapy water and soaked. Use gentle movements to swish the item through the sudsy water. Avoid scrubbing or twisting actions that can stretch or damage the fabric. Gently swish the garment through the sudsy water until the item is clean.
Customer support details
@mfj_uk23 - Instagram
@mysteryfootballjerseys - Facebook
@MFJ_UK - Twitter